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Washington Heights & Inwood Online
Resource Directory
Complaints (33) 
Submit complaints to city agencies online. You can also call the Citizens Service Center by dialing 311 on your telephone. (You may also submit Public Service Request forms.)
Consumer & Complaints Resource Guide
Need to complain about something? This online guide has phone numbers and Web forms to submit every conceivable complaint you might have. If you normally feel whole only after you've been able to voice your complaint, this guide is your Nirvana.
Backyard or Alleyway Violation
Backyards, courts, alleys and airshafts must be kept clean of debris at all times.
Building Violations
Complaints about construction, zoning, elevators, plumbing, cranes, boiler and electrical conditions.
Cable Television Problems
Report problems with cable TV service.
Contractors & Vendors
File a complaint against a New York City vendor.
Corruption or Official Misconduct
Report any corruption you may have witnessed or heard about.
Curbside Violation, Dirty
Residential property owners must keep curbside area clean up to 18 inches to the street.
Dead Animals
Request removal of dead animal from public street or area.
Dead Birds
Dead birds may be an indicator of West Nile Virus, so it's extremely important to report them.
Dog Violation
Report failure to remove canine waste, or an unleashed dog.
Home Improvement Contractor Complaint
File a complaint against a Home Improvement Contractor.
Newsracks Complaint
Use this form to report newsracks that do not comply with the law regulating their placement on city sidewalks.
Obstruction on Street or Sidewalk
Illegally placed box, barrel, bale of merchandise or other moveable property on a street or sidewalk.
Pay Phones
Report problems with public telephones.
Police Officers
File complaints against members of the NYPD.
Poster Violation, Illegal
Report signs, posters, or stickers posted on public property or upon any fixtures located on public property.
Pot Holes
Report pot holes in our city streets.
Recycling Violation -- Building Owner, Manager
Building owners must provide storage areas for receptacles and recyclables, post signs and remove mixed trash from recyclables.
Recycling Violation -- Tenants
All tenants are required to recycle and separate regular garbage from recycling materials in properly colored and labeled receptacles.
Rodents: Rats, Mice
Report rodent sightings or infestations.
Sidewalk Violation, Dirty
Residential property owners are responsible for the cleanliness of the sidewalk in front of and adjacent to their property.
Smoke-Free Air Act Violation
Report smoking in restaurants and other enclosed public places.
Standing Water
Report standing water because it's a source of mosquitoes, which may carry West Nile Virus and other diseases.
Street Lights
Report broken or malfunctioning street lights.
Taxi Complaint
Report violations or misbehavior by taxi or car service drivers.
Traffic Lights
Report broken or malfunctioning traffic signals. Request a new traffic light for an intersection that doesn't have one.
Traffic Signs
Report broken, missing or confusing traffic signs.
Trash -- Improper Disposal of Refuse
Use of receptacles of another person or placement of refuse in front of another person's premises.
Trash -- Improper Storage of Receptacles
Receptacles that are placed out prior to collection day or before 8 p.m. on the evening before collection or that are not removed after collection.
Trash -- Improper Use of Public Baskets
Report dumping of commercial or household refuse in public litter basket.
Trash -- Overflowing Baskets
Report a public litter basket that is currently overflowing with refuse.
Trash -- Overflowing, Broken or Uncovered Receptacles
Building owners are required to provide adequate receptacles for collection.
Trash -- Sanitation Truck Spillage
Report a Department of Sanitation truck spillage that was not cleaned up by the crew.